E-mail: support@deister.es
Tel: +34 902 188 080 - +34 932 063 298 • Fax: +34 932 048 490

Savvy clients know their software investment is only part of the package, that the company behind the product is just as important. That's why at DEISTER SOFTWARE, we view your software purchase as the start of a long-term relationship, not the end of one. Each member of the DEISTER SOFTWARE Support Staff is an experienced application expert committed to a simple goal: helping you get the most out of your investment.

Virtually all support activities-including system set-up and user training-are handled via the web. With DEISTER SOFTWARE, there are no disruptive client-side installations. There are no week-long training junkets. DEISTER Software starts saving you time and money before you even use it!

New versions and updates

DEISTER SOFTWARE is constantly evolving with latest best practices, technologies and functionality. Our updates and new versions come from our observations, customer and manufacturing industry ideas and government requirements. Unlike many larger vendors, our size allows us to be our extremely agile, so we can incorporate new functions, technologies and changes much faster than many others. In fact, we'll often incorporate new customer requirements prior to the system's purchase.

Support

In addition to knowledgeable phone support, we can offer extended support contract with pager facilities for emergencies and dial-up modem to expedite technical diagnostics. In most cases, you can count on resolving your situation with one contact. Ongoing support service is strongly recommended to make sure you get the most out of your DEISTER SOFTWARE system.